Shipping & Returns
Please note that, currently every order on our website is a pre-order. All pre-orders will be shipped on the 1st of February, 2020.
From the 1st of February, 2020 all poster purchases will take 4 to 6 business days to arrive at your destination. If you live in a rural area this may take longer. For special request orders, we cannot guarantee the exact length of time from purchase to shipping. However, you can always stay updated and track your order by emailing us at: support@postermemorabilia or by reaching out via our online live chat.
We only use UPS Express Worldwide. This international shipping company has proven to be one of the best in the business. It is in their hands that we can assure your order will be safe and secure. They're also one of the fastest shipping companies in the world, hence, the relatively speedy delivery that we guarantee.
In countries where UPS doesn't operate your items may be delivered by a local carrier.
We guarantee that your posters will be safe and secure throughout the shipping process. We've partnered with UPS Express Worldwide to ensure that your products will get to you without any damage at all.
RETURN & REFUND POLICY
You may cancel or amend your order within 24 hours of purchase. Pre-Orders can be cancelled up to 14 days before shipment. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to email@example.com, and we will gladly refund you.
*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back via Fedex/UPS not USPS.