Privacy Policy

1Who We Are

This website is operated by Poster Memorabilia ("Poster Memorabilia", "we", "us"). We are committed to protecting your personal information; this policy explains what we collect, how we use it, and the choices you have.

2Information We Collect

• Contact and order details: your name, email address, shipping address, and order history.
• Payment: payments are processed securely by our payment providers (such as Shopify Payments and PayPal). We do not store your card numbers on our systems.
• Usage data: how you browse and interact with the website, collected via cookies and similar technologies.
• Communications: messages you send to our support team.

3How We Use Information

• To process, fulfil, document, and register your orders — including creating your piece's record in AutographRegistry, our registration system.
• To provide customer service and honour our guarantees.
• To improve the website and our products.
• To send marketing communications where you have opted in — you can unsubscribe at any time.
• For security, fraud prevention, and legal compliance.

4Registry Records

When you purchase, a registry record for your piece is created at AutographRegistry.com, which is owned and operated by Poster Memorabilia. Registry records identify pieces by Certificate ID; personal customer details are not publicly disclosed within registry lookups.

5Sharing

We do not sell, trade, or rent your personal information. We share it only with service providers who help us operate — payment processors, shipping carriers, our e-commerce platform, analytics and support tools — and where required by law.

6Cookies & Analytics

We use cookies to remember preferences, keep your cart working, and understand how the website is used. We use analytics services, including Microsoft Clarity and Microsoft Advertising, which capture usage data such as behavioural metrics, heatmaps, and session replays to help us improve the site, prevent fraud, and advertise. For details on Microsoft's handling of data, see the Microsoft Privacy Statement. You can disable cookies in your browser, though some features may not function fully.

7Retention & Security

We retain personal information as long as necessary for the purposes above — including maintaining registry records and honouring our lifetime guarantee — or as required by law. We take reasonable technical and organisational steps to protect your information; no system is perfectly secure, and we cannot guarantee absolute security.

8Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time. Write to support@postermemorabilia.com and we will respond — a real person answers. Note that deleting order records may limit our ability to honour guarantees on your pieces; we will explain any such implications before acting.

9Children

This website is not intended for children under 18, and we do not knowingly collect personal information from children.

10Changes

We may update this policy from time to time; the current version is always published here with its effective date.

11Contact

Questions about this policy or your information: support@postermemorabilia.com.